1. Can it be shipped to our country?
    Due to shipping restrictions, we can almost ship to all countries and regions in the world, with the exception of the following countries. We deeply apologize for this and will continue to make efforts.
    Philippines, Indonesia, Cuba, Iran, Sudan, Syria.
  2. How much is the shipping fee?
    You can enjoy free shipping within the country! However, for international express shipments to other countries, you need to pay a shipping fee of $49.
  3. How long will it take for my order to arrive?
    Total delivery time = Processing time + Shipping time (excluding customs delays, weekends, holidays, and any unforeseen circumstances)
    Processing time: 2-5 working days
    Standard shipping time: 10-20 working days
    For orders sent to South America and the Russian Federation, due to shipping and customs issues, the shipping may take more than one month.
  4. What should I do if the package doesn't arrive?
    If you haven't received the package within 30 days after shipment, please contact us at one@nicecic.com. We will resend a new package to you or issue a full refund.
    We are also taking all necessary measures to ensure the health and safety of residents in both near and far communities.